MS Office is the most popular software which is used in all the organization. This software is used by all the age groups. Children learn basic computers through MS Office. It is developed by Microsoft and can be install through www.office.com/setup. It provides its customer great technical support. Their customer care executives are available all the time for the customer. It is very easy to install but sometimes the users face errors or issues in installing, downloading, updating, and closing MS Office.
This error generally occurs due to the issues in Internet or the Local Machine. Your Internet may be slow, modern, router configuration or also because of the Internet Service Provider restriction. Or maybe the error occur if the computer application, Window, drivers are not up to date. And also because of the corrupt files, directories and registries. office.com/setup
To fix MS Office Error 912:
Step 1: Cleaning Temp Files:
First, you have to press and hold the Windows key and the letter ‘R’ together. After this, the Run window will opens, then enter the command “temp”, without quotes, and then press Enter key. After this, there is a Explorer Window with the temporary system files and folder. You can select any file or folder in the open Window and then press and hold the ‘CTRL’ and ‘A’ key together. Then you have to right click the highlighted files and hold down the ‘Shift’ key, and select the “Delete” option from the pop up menu. If a pop up will offer you to click on ‘Yes’ or ‘Allow’ or ‘Continue’, then you have to select the check box of the pop up and after this click on the visible button . But if the pop ups window is still there then click on ‘Skip’. After you delete, you can close the Temp folder window. And move to the next step.
Step 2: Cleaning %Temp% Folder:
For cleaning the %temp% folder, you have to follow the same procedure as above but the word temp is replaced by the command %temp% folder without quotes.
Step 3: Clean up System Files:
For cleaning the System files, press the Windows key and the ‘R’ key together this will open the Run command window. After this, you have to enter the command “cleanmgr”. Now select the hard drive partition from the drop down in the pop up window and then click on ‘OK’ option. Once the scanning of junk file is complete, select the items from the list but do not select the Recycle Bin. Then click on Ok option and wait for few minutes so that the process of cleaning the files complete.
Step 4: Clear the junk files of Internet Explorer:
For clearing the junk files press and hold the Windows key and the ‘R’ key together. Now, in the Run window, you have to enter the command ‘inetcpl.cpl’ and then click on Enter key. In the Internet option Window, click on advanced tab button. Now click on the reset button and delete the personal setting in the pop up window. Wait for the reset process to complete. You can check now if the error is fixed or not.
If the error is not fixed then you can contact to the customer care of MS Office via office.com/myaccount. You can also call on their toll free number for help at any time.